:root{color-scheme:light;--background-canvas:#f5f4ef;--background-surface:#fffefa;--background-elevated:#ffffff;--background-inverse:#171b18;--text-primary:#171b18;--text-secondary:#4f5852;--text-muted:#747d77;--text-inverse:#f8faf7;--border-subtle:#e8e7e1;--border-default:#d4d8d3;--border-strong:#9da59f;--action-primary:#b8ed00;--action-primary-hover:#a4d400;--action-secondary:#edf0eb;--action-disabled:#d8ddd7;--status-info:#2f6fbd;--status-success:#237a51;--status-warning:#986515;--status-critical:#b13b43;--case-active:#789b00;--case-waiting:#986515;--case-completed:#237a51;--case-blocked:#b13b43;--document-requested:#986515;--document-uploaded:#2f6fbd;--document-review:#6d5eb4;--document-accepted:#237a51;--document-correction:#b13b43;--document-replaced:#747d77;--document-signed:#237a51;--reward-available:#789b00;--reward-transferable:#2f6fbd;--reward-pending:#986515;--focus-ring:#365c00;--selection:#dff58c;--overlay:rgb(23 27 24/55%);--radius-compact:0.5rem;--radius-default:0.75rem;--radius-panel:1rem;--radius-expressive:1.5rem;--space-density:1;--motion-fast:120ms;--motion-default:210ms;--motion-emphasized:320ms;--motion-route:520ms;--easing-standard:cubic-bezier(0.2,0,0,1);--easing-enter:cubic-bezier(0,0,0,1);--easing-exit:cubic-bezier(0.3,0,1,1);--easing-route:cubic-bezier(0.16,1,0.3,1);--nl-color-bg:var(--background-canvas);--nl-color-surface:var(--background-surface);--nl-color-surface-raised:var(--background-elevated);--nl-color-text:var(--text-primary);--nl-color-muted:var(--text-muted);--nl-color-accent:var(--action-primary);--nl-color-border:var(--border-default);--nl-radius:var(--radius-panel);--nl-font-sans:"Segoe UI Variable","SF Pro Text",ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}[data-theme=dark]{color-scheme:dark;--background-canvas:#111411;--background-surface:#191d19;--background-elevated:#222722;--background-inverse:#f5f4ef;--text-primary:#f5f7f3;--text-secondary:#c0c8c1;--text-muted:#99a29b;--text-inverse:#171b18;--border-subtle:#282e29;--border-default:#394139;--border-strong:#687168;--action-primary:#c8ff00;--action-primary-hover:#d4ff36;--action-secondary:#292f2a;--focus-ring:#d7ff47;--selection:#3b4a05}[data-theme=telegram]{color-scheme:light dark;--background-canvas:var(--tg-theme-bg-color,#f5f4ef);--background-surface:var(--tg-theme-secondary-bg-color,#fffefa);--background-elevated:var(--tg-theme-section-bg-color,#ffffff);--text-primary:var(--tg-theme-text-color,#171b18);--text-secondary:var(--tg-theme-subtitle-text-color,#4f5852);--text-muted:var(--tg-theme-hint-color,#747d77);--action-primary:var(--tg-theme-button-color,#b8ed00);--border-default:color-mix(in srgb,var(--text-primary),transparent 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45%);border-radius:var(--radius-compact);background:var(--action-primary);color:#12170c;font-size:1.2rem;font-weight:900;letter-spacing:-.08em}.nl-brand-logo-copy{display:grid;gap:.22rem}.nl-brand-logo-copy strong{font-size:1.03rem;font-weight:900;letter-spacing:-.045em;white-space:nowrap}.nl-brand-logo-copy small{color:var(--text-secondary);font-size:.56rem;font-weight:800;letter-spacing:.16em;white-space:nowrap}.nl-brand-logo-dark,.nl-brand-logo-light{color:var(--text-primary)}.nl-brand-logo-dark .nl-brand-logo-copy small,.nl-brand-logo-light .nl-brand-logo-copy small{color:var(--text-secondary)}::selection{background:var(--selection)}.skip-link{position:fixed;z-index:1000;top:.5rem;left:.5rem;padding:.7rem 1rem;border-radius:var(--radius-default);background:var(--background-inverse);color:var(--text-inverse);text-decoration:none;transform:translateY(-160%)}.skip-link:focus{transform:translateY(0)}.nl-card{width:min(100%,44rem);padding:clamp(1.5rem,4vw,3rem);border:1px solid var(--nl-color-border);border-radius:var(--nl-radius);background:linear-gradient(145deg,var(--nl-color-surface-raised),var(--nl-color-surface));box-shadow:0 1rem 3rem rgb(23 27 24/7%)}.nl-button{min-height:2.75rem;padding:.7rem 1rem;border:0;border-radius:.75rem;background:var(--action-primary);color:#182000;font:inherit;font-weight:700;cursor:pointer}.nl-button:hover:not(:disabled){background:var(--action-primary-hover)}.nl-button:focus-visible{outline:3px solid color-mix(in srgb,var(--nl-color-accent),white 30%);outline-offset:3px}.nl-button:disabled{cursor:not-allowed;opacity:.45}.nl-status-badge{display:inline-flex;align-items:center;width:fit-content;padding:.35rem .65rem;border:1px solid color-mix(in srgb,var(--nl-color-accent),transparent 60%);border-radius:999px;background:color-mix(in srgb,var(--nl-color-accent),transparent 88%);color:var(--nl-color-accent);font-size:.8rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.nl-status-badge-muted{border-color:var(--nl-color-border);background:color-mix(in srgb,var(--nl-color-muted),transparent 90%);color:var(--nl-color-muted)}.nl-status-badge-positive{border-color:rgb(84 214 143/45%);background:rgb(84 214 143/10%);color:#7ce5ab}.nl-status-badge-warning{border-color:rgb(255 185 83/45%);background:rgb(255 185 83/10%);color:#ffc56e}.nl-status-badge-info{border-color:color-mix(in srgb,var(--status-info),transparent 55%);background:color-mix(in srgb,var(--status-info),transparent 90%);color:var(--status-info)}.nl-status-badge-critical{border-color:color-mix(in srgb,var(--status-critical),transparent 55%);background:color-mix(in srgb,var(--status-critical),transparent 90%);color:var(--status-critical)}.nl-heading{margin:1rem 0 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65%);border-radius:var(--radius-panel);background:color-mix(in srgb,var(--status-success),transparent 94%)}.nl-next-action-required{border-color:color-mix(in srgb,var(--status-warning),transparent 55%);background:color-mix(in srgb,var(--status-warning),transparent 92%)}.nl-next-action-symbol{display:grid;width:2.25rem;height:2.25rem;place-items:center;border-radius:50%;background:var(--status-success);color:#fff;font-weight:850}.nl-next-action-required .nl-next-action-symbol{background:var(--status-warning)}.nl-next-action-label{margin:0 0 .25rem;color:var(--text-muted);font-size:.72rem;font-weight:800;letter-spacing:.07em;text-transform:uppercase}.nl-next-action h2{margin:0;font-size:clamp(1.15rem,3vw,1.5rem);letter-spacing:-.025em}.nl-next-action h2+p{margin:.45rem 0 0;color:var(--text-secondary)}.nl-next-action time{display:block;margin-top:.6rem;color:var(--text-secondary);font-size:.85rem}.nl-next-action-control{margin-top:1rem}.nl-last-updated{color:var(--text-muted);font-size:.78rem}.nl-timeline{display:grid;margin:0;padding:0;list-style:none}.nl-timeline li{position:relative;display:grid;grid-template-columns:1rem minmax(0,1fr);gap:.8rem;padding-bottom:1.25rem}.nl-timeline li:before{position:absolute;top:.8rem;bottom:0;left:.23rem;width:1px;background:var(--border-default);content:""}.nl-timeline li:last-child:before{display:none}.nl-timeline-marker{position:relative;z-index:1;width:.5rem;height:.5rem;margin-top:.25rem;border-radius:50%;background:var(--case-active)}.nl-timeline li>div{display:grid;gap:.25rem}.nl-timeline small,.nl-timeline time{color:var(--text-muted);font-size:.75rem}.nl-timeline p{margin:0;color:var(--text-secondary)}.nl-empty-state,.nl-error-state{display:grid;justify-items:start;gap:.45rem;padding:1.25rem;border:1px dashed 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1rem 0 0}.nl-case-route-horizontal li:before{top:.33rem;right:0;bottom:auto;left:.65rem;width:auto;height:1px}}@keyframes nl-skeleton{to{background-position:-200% 0}}@media (prefers-contrast:more){:root{--border-default:var(--text-primary);--focus-ring:#e00000}}@media (prefers-reduced-motion:reduce){*,:after,:before{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@media (max-width:920px){.nl-filter-bar{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:620px){.nl-page-header{align-items:flex-start;flex-direction:column}.nl-filter-bar{grid-template-columns:1fr}.nl-pagination{justify-content:space-between}}.client-conversation{margin-block:1.25rem;padding:clamp(1rem,3vw,1.75rem) clamp(1rem,3vw,1.75rem) max(1.25rem,env(safe-area-inset-bottom));border:1px solid 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:is(button,a){width:100%;padding:16px;text-align:left;color:var(--nl-color-text);background:var(--nl-color-surface);border:1px solid var(--nl-color-border);border-radius:14px}.service-list span{display:block;margin-top:8px}.service-staff-actions{padding:16px;border:1px solid #c6cbd2;border-radius:14px}.service-workspace{width:100%;min-width:0;box-sizing:border-box;line-height:1.55;color:var(--nl-color-text)}.service-workspace h1{font-size:clamp(1.5rem,3vw,2rem);font-weight:750;margin-block:0 12px}.service-workspace h2{font-size:1.3rem;font-weight:700;margin-block:20px 12px}.service-workspace h3{font-size:1.05rem;font-weight:700;margin-block:12px}.service-workspace :is(button,input,select,textarea,summary,a):focus-visible{outline:2px solid var(--nl-color-accent);outline-offset:4px}.service-workspace summary{cursor:pointer;padding-block:12px;font-weight:650}.service-workspace dl{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,200px),1fr));gap:12px}.service-workspace 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0}.road-phone-number{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.4rem;margin-top:.7rem;display:flex}.road-phone-number>span{font-variant-numeric:tabular-nums;font-size:1.1rem}.road-phone-icon{width:48px;height:48px;box-shadow:var(--shadow-inset);border-radius:50%;place-items:center;font-size:1.5rem;display:grid}.road-emergency{border-block:1px solid var(--border-subtle);margin:1.5rem 0;padding:1rem 0}.road-emergency p{color:var(--text-secondary)}.road-emergency-entry{text-align:center;min-height:44px;color:var(--text-primary);padding:1rem;display:block}.road-scan{margin-block:1rem;padding:1.2rem}@media (max-width:380px){.road-filters{grid-template-columns:1fr}.road-phone-number .nl-button{padding-inline:.65rem}}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}